In this video attorney Greg Jones answers the question: What tactics do insurance companies use to deny legitimate claims? There are a variety of tactics insurance companies may use to deny your claim. Some of these tactics include failing to adequately investigate the claim, failing to act promptly at any point in the claim process, delaying the claim by requiring the policyholder or physician to submit different reports containing basically the same information, attempting to settle the claim for much less than it is actually worth, and much more. Only an experienced disability attorney knows all of the tactics insurance companies use, and is your best chance at getting your denial overturned.